refund policy

Our refund policy

At bïdi, quality is very important. We make sure that every product we sell meets the highest industry’s standards.

However, if you are not satisfied with our product, you can send it back to us within 30 days of your purchase, and we’ll exchange it for another bïdi or give you a full refund. Contact us through our contact sheet, and we’ll send you a number to identify the operation, so that you stick it in the shipping package.

If you bought the product through a store, go there and arrange the exchange or refund.